Returns Policy
Returns Policy
This page provides the customer-facing return policy for online purchases.
Return Window
Return requests should be submitted within 30 days after delivery unless a product page states a more specific condition.
Eligible Items
- Items must match the order record.
- Items should be returned with included accessories and documentation.
- Items that are used, damaged after delivery, missing parts or altered may be refused or partially refunded.
Return Method
Contact customer service before shipping a return. We will provide the return address or carrier instructions when the request is approved.
Return Shipping
Return shipping responsibility depends on the reason for the return. If the item arrived damaged, defective or incorrect, contact support before sending it back.
Refunds
Refunds are issued to the original payment method after the returned item is received and inspected. Bank processing times may vary.